Shipping policy

Welcome to Dana Kylie! We strive to ensure your shopping experience is seamless and enjoyable. Below is our shipping policy for local (USA) and worldwide deliveries.

1. Local Shipping (USA)

  • Processing Time:
    Orders are processed within 1–3 business days after payment is confirmed. Please note that orders placed on weekends or holidays will be processed on the next business day.

  • Shipping Methods & Delivery Times:

    • Standard Shipping: 3–7 business days.

    • Expedited Shipping: 1–3 business days.

    • Overnight Shipping: Next business day delivery for orders placed before 12:00 PM (local time).

  • Shipping Rates:

    • Standard shipping is free for orders over $50.

    • For orders under $50, shipping fees will be calculated at checkout based on the delivery method and location.

  • Tracking:
    A tracking number will be provided via email once your order has been shipped.

2. Worldwide Shipping

  • Processing Time:
    International orders are processed within 3–5 business days after payment is confirmed.

  • Shipping Methods & Delivery Times:

    • Standard International Shipping: 10–15 business days.

    • Express International Shipping: 5–10 business days.

    Please note that delivery times may vary due to customs processing times in your country.

  • Shipping Rates:
    Shipping fees for international orders will be calculated at checkout based on the destination and shipping method selected.

  • Customs and Duties:

    • Dana Kylie is not responsible for any customs fees, duties, taxes, or additional charges incurred upon arrival in the destination country.

    • We recommend checking with your local customs office for further information on potential charges.

  • Tracking:
    A tracking number will be provided via email once your order has been shipped. Please note that some international shipping carriers may have limited tracking updates once the package leaves the USA.

3. General Information

  • Order Changes and Cancellations:
    If you need to modify or cancel your order, please contact us within 12 hours of placing your order. Once processing begins, changes or cancellations may not be possible.

  • Lost or Delayed Packages:
    While we strive to ensure timely deliveries, delays may occur due to unforeseen circumstances such as weather, customs, or carrier issues.

    • If your package is lost or significantly delayed, please contact our customer service team for assistance.

  • Incorrect Address:
    Customers are responsible for ensuring that the shipping address provided is correct. Dana Kylie is not liable for orders shipped to incorrect addresses.

Contact Us
For any questions or concerns regarding your order, please contact us at:
Email: info@danakylie.com
Business Hours: Mon-Fri 8am-5pm EST

Thank you for choosing Dana Kylie! We look forward to delivering elegance to your doorstep.